![]() ![]() To see if it's the same key uploaded to your Bitbucket Cloud account. Users/my-user/.ssh/id_rsa, then check the content of the public key with the command cat /Users/my-user/.ssh/id_rsa.pub I suggest that you try cloning from terminal using the following command: GIT_SSH_COMMAND="ssh -v" git clone the output, you will see a line that starts with debug1: Offering public key: You mentioned that you can clone from GitKraken but not from terminal GitKraken may be using a different SSH key or may be configured to use HTTPS instead of SSH. If you have created a new SSH key pair, and you added the public key to this Bitbucket account from Personal Settings > Account Settings > SSH keys, then the issue may not be related to the fact that this account already existed. Otherwise, if these fields are not editable, it means that the Atlassian account is managed by your employer, and you'll need to reach out to the person who manages the Atlassian accounts in the company so that they change it for you. If the Atlassian account is not managed by your employer, you should be able to change both the Full name and Public name fields from that page. If you select it, the following page will open: ![]() The text Atlassian account in that line is a link. In order to change the name of the account, if you go to Personal Settings > Account Settings, you will see in there a line Update your avatar, name, email address, and password or delete your account through your Atlassian account. If there was an existing Bitbucket Cloud account with the company email you are using, it is expected that logging in with that email will log you into that existing account. When I click on my avatar at the bottom left, it shows the name Robert Smith (not me). My feeling is that there are artifacts/remnants of Robert Smith's old BitBucket account interfering with my current Robert Paulson account. I was also not able to initialize submodules from within GitKraken, or with terminal commands. I was, however, able to clone repos from within GitKraken. When I run ssh -T I receive the following response: Please note that I have added new ssh keys several times to try and debug what has been going on, and this doesn't seem to be the issue. Please make sure you have the correct access rights" When issuing the git clone command, I get hit with the following error (even though I am able to view the repo files on Bitbucket webpage):įatal: Could not read from remote repository. The main issue is that I am unable to clone a repo using git terminal commands. I am unable to change the name of the account (inside Personal_Settings>Account_Settings). Now, when I (Robert Paulson) log in to BitBucket using my email address for the first time, I am still presented with Robert Smith's (empty) BitBucket account. ![]() Mr Smith then left Google before I started. I have been assigned the email address of turns out that once upon a time there was another Robert employed at Google (full name Robert Smith), and he had also been issued the email address of Mr Smith was using this email address with his BitBucket account to access company files. Lets assume my name is Robert Paulson, and I just started working at Google. The best way to describe this problem is to use a case study with name-changes. ![]()
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